Accessibility Statement for St John's Wood Flowers
Our Accessibility Promise
At St John's Wood Flowers, we believe that everyone in St John's Wood and beyond deserves the ability to order flowers online with ease and confidence. Accessibility is integral to our values and our service. We are dedicated to ensuring that our website is accessible to all customers, including those with disabilities. Our ongoing commitment extends to continual improvement as digital guidelines evolve, so your experience is always comfortable, convenient, and fair.
WCAG 2.1 AA Compliance
To provide our customers with the best possible user experience, our website has been designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines are internationally recognised and ensure that our website is perceivable, operable, understandable, and robust for all users. Whether you are browsing, choosing arrangements, or placing an order, these standards help guarantee an inclusive experience with St John's Wood Flowers online.
Screen Reader Compatibility
We have taken proactive steps to ensure our website is compatible with popular screen readers. This includes the use of semantic HTML, clearly structured content, textual equivalents for images, and proper headings. Our team frequently tests the site with different screen readers, so users relying on assistive technology can navigate, select, and order flowers in St John's Wood quickly and efficiently. Our goal is to remove barriers, enabling every customer to interact fully with all features of our website.
High Contrast and Readability
Clear visual contrasts are vital for users with visual impairments. At St John's Wood Flowers, our website employs a high contrast colour scheme and easy-to-read fonts. We continuously assess our design to ensure labels, buttons, and text are distinguishable from backgrounds, supporting effortless browsing and an enjoyable shopping journey. These features are available across all devices, whether accessing our website on desktop, tablet, or mobile.
Accessibility Empowers All Customers
St John's Wood Flowers is rooted in the belief that accessibility means empowerment. By removing digital obstacles, we make it simple for all St John's Wood customers to order flowers online, send gifts, and explore our full range of arrangements. We strive for an inclusive environment where every customer—regardless of their abilities—can enjoy our exceptional service from the comfort of their home.
Continuous Improvement
Technology and best practices continually evolve. We are dedicated to ongoing training for our team and regularly reevaluate our site’s accessibility. We welcome feedback from our customers and encourage suggestions that could help us serve you better. Your insights help us create a more accessible St John's Wood Flowers website for all.
Contact for Accessibility Concerns
If you experience any trouble accessing information on our website or encounter barriers when attempting to order St John's Wood Flowers online, we want to hear from you. Please reach out using our standard contact methods, available on our contact page. Our customer support team takes accessibility seriously and is ready to assist in resolving any issues you may face.
Thank you for choosing St John's Wood Flowers and for helping us create a welcoming, accessible digital experience for everyone in the St John's Wood community.
